We are all too familiar with the ‘on hold’ message when calling a contact centre is to be told ‘your call is important to us, and we apologise for the delay etc.’
Well that might well be the case but my choice of music most certainly is not a big issue for them. A fairly recent call to my credit card company gave me the opportunity to listen to Divine Comedy’s …The Pop Singers fear of the pollen count!! I have now listened and listened to these lyrics with some detailed scrutiny but after much analysis, I really can’t find any relevance to financial services at all. It is however one of these tunes that once in your head will never leave it, at all, ever!!!!
Similar in takeover as is The Lighthouse family’s Ocean Drive .
The Divine comedy actually specialise in somewhat bizarre lyrics and a focus in subjects as part of their musical song writing and composing efforts. One of their equally left field charting successes was a song “The National Express” based on a UK bus company offering inter city travel.
It’s worth a listen on you tube if only to reassure yourself that not buying it, when it came out was the right thing to do!
Here for your delight is a sample of the lyrics!….
Take the National Express when your life’s in a mess
It’ll make you smile
All human life is here
From the feeble old dear to the screaming child…
However….. all this has now changed.
This last week I was on hold again in a call but this time, the ‘voice’ in charge gave me a chance to select and plan the music’. It did trouble me that this might mean I might be in for a ‘long haul’….Anyway, great to be in the musical driving seat!!!